Andrew Sharrem
- Authorized Reseller
General Manager @ National Fire & Security Ltd. Developer & Curator of NxOS; Lightweight Ubuntu Distribution specifically built to run NxWitness (by Networkoptix) as a Server & Client Appliance.
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Activity overview
Latest activity by Andrew Sharrem-
Andrew Sharrem commented,
Hi Gary,An alternate install method is a simple over-install of the new version. All existing system settings will be kept.This method will bring in any unmet dependancies, which may be the cause o...
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Andrew Sharrem commented,
Unfortunately the behaviour is "by design". Upvote all relevant articles and we can hope for a change.https://support.networkoptix.com/hc/en-us/community/posts/1500000634881-Push-notifications-Dela...
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Andrew Sharrem commented,
Likely the issue is with your firewall/router/ISP on the Internet facing nxcloud side of life.A port forward of 7001 on each router to the respective Nx servers usually resolves the issue.As you po...
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Andrew Sharrem commented,
Unofficially: to enable / disable a rule via API, you only need the ID & disabled state in the JSON data, not all the other guff ;-) { "id": "0f148ab8-45ce-43fa-948b-54be268853d0", "disabled"...
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Andrew Sharrem commented,
Try using [space] as the delimiter. Generally the rules engine matches on [any] full words.
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Andrew Sharrem commented,
As there is no official reply just yet, here is my experience & recommendation.To retire storage without data loss is a simple matter of time, and there are a couple of approaches.Disabling recordi...
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Andrew Sharrem commented,
Any of the 2 workarounds I use: set your IP address in /etc/network/interfacesThis has the advantage of setting up your network before the GUI loads.The disadvantage is the network is not managed ...
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Andrew Sharrem created a post,
Rule: Open Layout - Optional window focus
I have a monitoring customer with lots of rule triggers for "do:open layout".When there are many incoming matching events, the nx client usability becomes a bit chaotic. They would like the layout ...
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Andrew Sharrem commented,
https://support.networkoptix.com/hc/en-us/articles/17316044657303-How-to-resolve-offline-or-unreachable-cloud-connections Missing Amazon Root CA 1 certificate process has resolved it for me several...
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Andrew Sharrem commented,
Default to low res mode is possible: You have the option to create an .ini file for the Desktop Client application, which will ensure that every device opens in the secondary stream.Information ab...