paul chandler

I need to export a clip for LE, but I did not enable audio on the camera settings for the high res stream, only the low res (mistake). The .exe export only contains the HD stream.Is there a way to ...

I have a small PC running a wall monitor that is set as a Startup Application.Works great until the building loses power and the client pc boots fully before the server does and the client cannot c...

Hi all. What am I missing? This is the first system I have set up with StarLink so I am guessing that is where the problem is.On DW Cloud web, shows "System is Offline". (version 5.0.0.36183)But, I...

I do consider this a bug vs a feature as it is not expected ux.When selecting cameras for a role there is the Select All checkbox which is fine. But.. in the situation where all but a few cameras a...

I constantly get messages like this... Hi Paul, I hope you are well.  When Darryle tries to log in to the cameras, it is asking him for a Host Port along with his login and password.  Do you know w...

JPG Thumbnails acquired by the API are softer and about half the file size of JPG ScreenShot method in the client. It would appear that the API is using lower quality settings when extracting the t...

Ideas for MMJ installation. Thinking outside “the box”. Currently 50 cameras and wanting 20 more. Very remote location Will use two merged servers. Should one server have an issue that cannot be ...

Depending on the timeline zoom, selecting a precise point can be tricky without zooming in to about 60 second resolution. But... the flag time is always accurate regardless of zoom. Screenshot show...

API request similar to Direct Download video for getting a snapshot would be useful.(I am actually surprised this function does not already exist, or if it does, I've missed it) GET/hls/<cameraId>....

How hard would it be to set different motion duration thresholds (not sensitivity) for night time? Flying bugs trigger a lot of motion indexing. But they move fast so something like a rule that say...