Anton Babinov

Hi Yovel Becker, Could you please provide more details example of what you need? For live video stream, you can use server's current time as a reference, which is accessible via /api/getTime API. I...

Hi James, sorry for the late reply. We need to look into analytics logs to see what could be the issue. This process is described in our troubleshooting guide - https://support.networkoptix.com/hc/...

Hi James, do you have any kind of logging in your plugin to confirm what was pushed to mediaserver?  As a first step, could you please run similar test with sample analytics plugin? This would help...

Hi Piotr, sorry for the delayed response. 1) potential load of the station with a large number of cameras in the first stream2) displaying a large number of cameras with a small monitor from the f...

Hi James, sorry for the delayed response. If the issue is still relevant for you, could you please send output of command: ldd libstub_analytics_plugin.so for both working and non-working stub plugin?

Hi Nodirbek Baratov, depending on your task, different instruments can be used to send API requests. Each software language has third-party library allowing you to generate HTTP requests. Based on ...

Hi Bobby, sorry for the delayed response. Without samples of your code or detailed logs there is not much we can troubleshoot. Have you tried following our troubleshooting guide to investigate the ...

Hi Jort, I did some tests locally, but couldn't reproduce the issue with .mkv files. Would it be possible to arrange remote access to your test system? I can convert this thread to support ticket f...

Hi Jason Shim What is the purpose of the object for the event? If I put the related object id to event, it acts like "key()" below. It prevents popping up message twice. Do you run your tests for...

Hi Jasos, thanks for reporting this problem. I've managed to reproduce this behaviour. I'll investigate it further and will get back to you.JIRA-VMS-28247