Anton Babinov

Hi Yingyu, it looks that you don't have stream recording enabled on any of your added devices. As a result, GUI client doesn't display bookmark data. I believe enabling recording on the camera shou...

You can use third-party modules/packages for this. For example, if you're using NodeJs, you can use UUID package - https://www.npmjs.com/package/uuidIf you need few UUIDs for manual testing, you ca...

Hello Yingyu, in the ONVIF case the server tries to read the existing profiles first, sorts them in the lexicographical order and selects 2 any of them in a row that match certain requirements(code...

Hello Deep Beniwal, thanks for provided access. As I suspected, the issue seems to be caused by bandwidth limitation. After investigation, I noticed that JW player always chooses to open high-resol...

Hello Jimmy, there could be multiple reasons for this: 1) Does AI box supports Basic Authentication? It is possible AI box may work only with digest authentication, so you can try to switch authent...

Hi Benjamin, thanks for the detailed description. At the moment it isn't possible to link the generic event to a camera in the Event Log. Server considers generic events as an external trigger. The...

We can start with sharing URL, but it will give me limited ability to diagnose the problem. To share access to your system please open NX cloud portal at https://nxvms.com, go to the settings tab a...

Hi Marah,we need additional diagnostic information to determine the cause of the issue. Are you able to access archive records for the camera with ID 061f5ef0-8063-b8bc-1239-33892896c912 in GUI cli...

Try this one : http://192.168.0.8:7001/ec2/bookmarks/add?guid=18c44b39-6e56-450d-81b1-4706fa058533&startTimeMs=1603977190000&durationMs=20000&name=milesight&cameraId=1612b3499-71be-4044-256f-a0be11...

Hello Raúl, could you please give more details on your case? Do you use generic events to trigger any action in addition to create a bookmark? At the moment it isn’t possible to pass the value for ...