chris gill

Thanks Can you please advise me on how to configure plates from the allowlist to trigger the rule?

PS how does one do a Wireshark capture??

Hi.  Hardware is the main one but both would be ideal. Their concern is they would like to be made aware if the server experiences any type of failure. Thanks

Thanks Lloyd

Hi Jason I posted that other ticket...the team is on to a fix as we speak...one thing they did suggest for me to try was restarting the media server after adding the camera.  good luck in your ques...

Hi Norman. where do i find  ticket please??

i can set you up as a cloud user.. the screen shot does represent my issue. i can explain further if you require.

Hi Norman. the last option i think. using the first notification in the screen shot as an example, DW LC out is the name of the scenario in that camera, but the rules creator gives me scenario name...