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NX server failure notifications

Answered
chris gill

Hi.

I have a customer who need to be notified immediately in the event of a server failure. Our supplier says this isn't possible as the server cant send emails when it is down, however he mentioned seeing a piece of 3rd party software that can do this. Is anyone aware of what it is, and where i can find it?

Thanks in advance.

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Comments

6 comments

Date Votes
  • Lloyd Riley
    Edited

    Morning Chris, can you explain a little more detail the concerns of your customer? Is it hardware or software they concerned about failing?

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  • chris gill

    Hi.

     Hardware is the main one but both would be ideal. Their concern is they would like to be made aware if the server experiences any type of failure.

    Thanks

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  • Lloyd Riley
    Edited

    Hi Chris,

    Sorry for radio silence but I have been busy developing new hardware options at work.

    Some server manufactures offer tools for monitoring their hardware remotely. You can also look into SNMP for detailed information from the hardware. Or if you just want to confirm the system is live on a network you could create a script to ping the device (keeping in mind the pitfalls of this approach). Nx will log when the media server software starts / stops and you can setup emails to be sent out when this happens. If you are using Windows I seem to remember Event Viewer can be configured to alert you of a specific events.

    I hope this gives you a starting point.

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  • Stefan Dekkers

    Take a look at https://checkmysystems.com/ 

    Works with NX.

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  • Vincent INEO

    Hi,

    As already said in another post, you can have a mini PC with Zabbix Server. With this you can monitor the NxServer service or directly the server itself with a ping (but it will not works if the server is online but the service off) and send an email. It works with SNMP and pretty easy to set up thanks to the large community and youtube video. It's opensource and free, you just have to buy a mini pc !

    Regards :)

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  • Norman
    • Network Optix team

    Hi chris gill,

    We aim to make it possible in the future to let the cloud application send an email in case of an event, like a server down.

    In the meantime, the following options are available:

    • Merging another VMS server to the system (could be as simple as adding a RPI3 with the server application running)

    Use a third party application like:

    Set up your own monitoring:

    • Uptime Kuma (easy to set up, but limited functionality)
    • Zappix (harder to set up, but many functions available)
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