Pieter Viljoen

Thanks, I must be blind I did not see that, I was looking at the online manual and that is not listed there: http://networkoptix.com/files/help/default/2/3/index.html?configuring_cameras.htm   Does...

I don't understand how I can limit the number of days, this UI lets me selected time of day and day of week to record? Are you saying that other than available storage space there is no ability to ...

Following the article and video I must have the old server operational to get the identifiers, but old server is dead, so not possible.   I tried to just add the cameras again, and then I will just...

There is no previous installation, remember the old server died, that is why I am trying to restore. All I have is the media storage, and the backup DB file, and a restore that creates a phantom se...

Reindex completed, no cameras added, shows 1.6TB used by other systems. Next idea?

My camera licenses were reset, but before I assign them, I still need to merge the restored and live systems? Any further instructions, or am I going to have to leave one system for old footage and...

Since I am using the US branded version, I sent an email for support to dw-tech@dwcc.tv and tsrequest@dwcc.tv. Should I open a ticker here?   I did the following to try again: - Uninstall VMS from ...

I already emailed support about the license keys, have not heard back. I can change the MAC in the VM, but I do not have a record of the old MAC address. Is there a way to see it from the license k...

That is exactly that must be supported. Automated updates do not bring a container up and down, when an update happens the old container gets deleted, a new one gets created, pointing to the same c...

How will licensing work, i.e. do not rely on hardware attributes as that can change in a container on every update?