Nx Support

Find answers to common questions about configuring, managing, and securing LDAP integrations between Active Directory and the VMS Media Server. This guide covers supported network configurations, d...

We maintain the IP Video Supported Devices (IPVD) list (also available in our Cloud application; LINK) to show which cameras and video devices are currently supported, along with a brief list of th...

A Logical ID is a short numeric identifier of maximal 3 numeric digits that you can use instead of a long camera ID when making API requests. You can assign, remove, or update a Logical ID using ei...

This guide explains how to find the unique identifier (ID) for your devices. You can find device IDs manually using the Desktop Dlient or programmatically using the REST API.Find a device ID using ...

The Professional licenses for your VMS allows your system to manage devices like IP cameras, I/O modules, and encoders. Each license locks to your server's unique Hardware ID (HWID).This guide cove...

What purpose does AI-driven video analytics serve and how does integrating with Nx Meta help me and my users?AI-driven computer vision/video analytics solutions serve two basic purposes: To augment...

Overview The default VMS installation includes a basic Milesight plugin developed by the Nx integrations team. However, Milesight has since developed their own upgraded plugin for our VMS, offerin...

OverviewIn some occasions the Support Team might ask you to disable or enable certain plugins as part of the troubleshooting process. This article cover the method how to achieve this. In most othe...

When managing complex security setups in the VMS, you might need to enable or disable multiple Event Rules simultaneously based on a single trigger (such as a physical I/O signal change or a Soft ...

This guide is intended for anyone who have made a strategic decision to transition their current architecture from one OEM to another and want to ensure continuity of their existing video archives...