Nx Support

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  • Account Profile (User)

    The user profile screen provides a view of your attributes (name, email, role), your current Channel Partner and access to various settings, policies, and the terms and conditions.To View Your Prof...

  • Subscription Services and Keys

    Available Subscription Services, including the type and price, are determined by the providing Channel Partner. Pricing and the types of Services available can vary between branches of the same Ch...

  • Place Resources on the Map

    The following items can be placed as clickable objects on a map. On most workstations, use right-click on an icon will display additional viewing options. Map Item Click-Action IP Cameras Open ...

  • Maps Dashboard

    The Maps dashboard can be opened by: Double-clicking the maps dashboard from within the Resource Panel of the Desktop. Dropping the maps dashboard onto an active layout. Clicking on an instance of ...

  • Back up and Restore VMS Server Data

    This guide describes how to back up and restore Video Management System (VMS) server data for migration or disaster recovery.Use these instructions for the following scenarios: Upgrading, reinstall...

  • 6. Example: Integrating with Face Recognition

    Face Recognition OverviewFace recognition is one of the most requested video analytics Network Optix receives from our channel, as it addresses a myriad of use cases that enhance the situational aw...

  • Operational Status

    Setting the Operational Status for a Channel Partner or Organization is a critical function.The Operational Status of a Channel Partner applies to all Channel Partners, Organizations, and Sites rep...

  • Manage KMZ Data

    Nx Witness Maps supports one Keyhole Markup (KMZ) layer. The imported .KMZ file must be compliant with the World Geodetic System 1984 (WGS 84), as recognized by the Open Geospatial Consortium (OGC)...

  • User Permissions

    Nx Witness Maps does not provide any user permission settings over map data and functions.Users must have permission to the Nx Witness Maps integration framework.Users must have Site permission to ...

  • Default Port Assignments

    This guide outlines the default ports and protocols used for communication between system components, including clients, servers, and cameras. Use this information to configure firewalls, routers, ...