Nx Support

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  • Camera Attributes

    Each camera on a map is defined using the following attributes; these attributes are different than the camera settings (resolution, quality, zoom) defined in the Desktop Client.List of Camera Attr...

  • Account Profile (User)

    The user profile screen provides a view of your attributes (name, email, role), your current Channel Partner and access to various settings, policies, and the terms and conditions.To View Your Prof...

  • Subscription Services and Keys

    Available Subscription Services, including the type and price, are determined by the providing Channel Partner. Pricing and the types of Services available can vary between branches of the same Ch...

  • Manage KMZ Data

    Nx Witness Maps supports one Keyhole Markup (KMZ) layer. The imported .KMZ file must be compliant with the World Geodetic System 1984 (WGS 84), as recognized by the Open Geospatial Consortium (OGC)...

  • Maps Dashboard

    The Maps dashboard can be opened by: Double-clicking the maps dashboard from within the Resource Panel of the Desktop. Dropping the maps dashboard onto an active layout. Clicking on an instance of ...

  • Back up and Restore VMS Server Data

    This guide describes how to back up and restore Video Management System (VMS) server data for migration or disaster recovery.Use these instructions for the following scenarios: Upgrading, reinstall...

  • Operational Status

    Setting the Operational Status for a Channel Partner or Organization is a critical function.The Operational Status of a Channel Partner applies to all Channel Partners, Organizations, and Sites rep...

  • Working with Sub-Maps

    A sub-map is essentially a link on one map that opens another map. Sub-maps function similar to the HotSpot feature within the Desktop Client. Sub-maps are a great way to jump between interior and ...

  • User Permissions

    Nx Witness Maps does not provide any user permission settings over map data and functions.Users must have permission to the Nx Witness Maps integration framework.Users must have Site permission to ...

  • Upgrading from Professional to Enterprise Edition

    Existing Professional Edition Sites that rely on License Keys can quickly and easily upgrade to Enterprise Edition and powerful features and all the benefits of Usage Based Billing.NOTES:Sites must...