Jason Shim

Hello.I’m working with an Analytics Plugin in a DW Spectrum / Nx VMS environment using the Metadata SDK.I have a question about the `liveOnly` and `nonIndexable` object type flags.In DW Spectrum 6....

On Windows, I get following error, please advice.when my plugin calls pushMetadataPacket, mediaserver crashesthis occurs when it runs in long term(about 3~4 days)following is the call stack of the ...

Hello,   We are running 'VCA Edge - Server' on lots of cameras. We were hit by the following message. I'd like to know what could trigger Recovery Mode.   Thanks.

Hello support, I have a Jetson Orin Nano 4GB device. I installed Nx Witness and a license. It ran everything OK. I rebooted the device and found the license was gone. I noticed that hardware ID cha...

Dear support,   (background) Nx ARM version is running on a camera SoC storing streaming to a SD card. A customer wants to know how many number of Nx Edge (running on a camera) can be merged togeth...

Hello. Sometimes, (probably the first packet for a device agent instance), the packet pushed like as following time stamp. It means year 2076 and it is double of current timestamp( since 1970).   ...

Hi, I'm developing metadata plug-in for my camera and the plug-in implements a algorithm detecting a type of small and fast objects in the camera device. It requires exact timestamp synchronization...