Jason Shim

I have reported this issue before. The previous post is https://support.networkoptix.com/hc/en-us/community/posts/4418176150807-Plugin-receives-primary-and-secondary-stream-back-and-forth- . I obse...

We distinguish a person's top and bottom colors and transmit(using addAttribute method) them as metadata. In version 4.2, the metadata is displayed in the order it is sent, so in VMS, the top color...

Hi, If my plugin sets to receive secondary stream and another plugin on the same channel sets to receive primary stream, my plugin receives primary and secondary stream back and forth. And it cause...

Hi. I'm testing a panorama camera which is consist of 4 sensors and displayed as stitched on NX VMS. DeviceAgent::pushCompressedVideoFrame() is not being called. No frames are received. Any other n...

IEventMetadata has trackid() and key() member functions. And have following definition and descriptions. But, I don't understand what the "Object" is, Is the object causing the event? What is the p...

In Engine::manifestString(), I return json string including following. But default stream for plugin is always primary. "streamTypeFilter": "compressedVideo","preferredStream": "secondary", How can...

Hi, Objects are used to display counters in VMS, but if the same ID is kept for a long time, there was a problem of excessively accessing the disk in the DB.To avoid this problem, I updated the ID ...

Hello. I've got following message at the VMS. Can you tell me the largest timeout value not to get the message?  

If I add new device in the VMS and press Refresh button in the Camera Settings/Plugins/Plugin main page to update the polygons and lines, the polygons and lines are not updated actually.   DeviceA...

Hi. I posted similar question before, but it's still not solved. My plug-in pushes meta data objects that have four attributes. A system show it's information as duplicated. You can see multiple v...