Kevin Chen

Hi SupportSaw this error during implementation. FYI, account is connected to the correct organization when checking via Site Administration > Nx Cloud. Any advice on finding the map? ;)RegardsKC

Hi How do I get pass this? There's no pop-up or anything.This is running on the latest version. RegardsKevin Chen

HiI'll like to double-check a scenario where 10 clients are viewing the same camera (e.g. 1Mbps bitrate via the same Nx Server), what is the bandwidth consumption from camera>Nx>clients? Is that 10...

I have 2 merged servers that are linked via site to site vpn. Cameras are in multiple locations that are connected to both servers via vpn as well.When one of the server site went offline, the came...

I'm having the same problem as the user below. Is there a solution to that?https://support.networkoptix.com/hc/en-us/community/posts/31975670386711RegardsKevin

Hi Is there anyway to check if audio is detected in Nx? I've added camera to Nx, enabled audio, but nothing seem to come out from Nx client.However, when logged in via browser, I can hear audio via...

Found these alerts on all my 30+ milesight cameras.Any idea what they meant, and any way for me to troubleshoot these?

I always come across instances where someone opened a specific video wall screen and forgot to close it, causing the screen to be locked. Is there anyway as a super user (master admin) to kick thes...

I have an NX server with 2 iscsi storage, and they are used solely for NX only.Noticed the number of calender days I have for playback dropped from 30 days to 9 days. Under Storage Analytics I only...