Malcolm Goon Chew
ICT Systems Engineer James Cook University Townsville, Queensland, Australia
- Total activity 119
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 47
- Subscriptions 34
Activity overview
Latest activity by Malcolm Goon Chew-
Malcolm Goon Chew commented,
Hi, Is the above new Welcome Screen still planned for implementation? Cheers Mal
-
Malcolm Goon Chew created a post,
Exporting User Information
AnsweredHi, Is there a way to export the user information ie. Roles, permissions, cameras, layouts? Thanks
-
Malcolm Goon Chew commented,
6. The operator can dismiss or acknowledge the alarm We have a need to "Dismiss" alarm events instead of "Acknowledge and Bookmark". Our Operators are now "Bookmarking", then going back and deletin...
-
Malcolm Goon Chew created a post,
Unable to re-merge server to system
AnsweredHi, We have an issue where a server was removed from the NX Witness cluster/system, so that the OS (Windows Server 2016) could be rebuilt. Upon trying to merge it back into the cluster, the followi...
-
Malcolm Goon Chew commented,
Hi Norman - Nx Support, Excellent. Thanks for that. Licenses won't be an issue as we have a license key for each system. Is there any chance of you guys making a utility for migrating a server from...
-
Malcolm Goon Chew created a post,
Move server to another system
AnsweredHi, I'm looking to move some servers and their associated cameras to a new system. What's the best process to do this? If I detach from the old system and join the new system, will the cameras and ...
-
Malcolm Goon Chew commented,
Hi Wendy Chuang, Excellent. The patch has worked on our test system. No problems with an Avigilon 2.0-H3-D1-IR camera connected to it. I'll schedule the patch install on our production servers, hop...
-
Malcolm Goon Chew commented,
Ok sure. Here's the info you requested: Nx Witness Client version 4.1.0.31398 (2b741e73931c) Camera Diagnostic: Confirming server availability.OKConfirming camera is accessible.OKConfirming targe...
-
Malcolm Goon Chew commented,
Hi Wendy, Sorry for the delay in getting back to you (International time difference). Your task number 4 solved the issue. So does that mean NX Witness tries to change the camera profile settings, ...
-
Malcolm Goon Chew created a post,
Avigilon H3 cameras "No Signal" after NX Witness 4.1 Upgrade
AnsweredAfter upgrading to NX Witness 4.1, all of our Avigilon 2.0-H3-D1-IR cameras now have the "No Signal" message. I've tried several things. Restart, remove and re-add. The firmware is at 2.6.0.170(257...