Ruslan Zinatullin

Hi Vincent, Here’s how the time synchronization feature works: If the box is checked: The camera will use its own current time, and the server will no longer send time synchronization requests to...

Hello, We plan to add support for custom placeholders in our rules engine, and this is scheduled to be implemented in the 6.1 release. It is expected to be released in 2025, but I cannot provide an...

Hello Dan, We do not have an embedded NTP server or a preferred vendor, so you are free to choose any NTP server that suits your needs. You can also refer to the 'Time Synchronization in a Multi-Se...

Hello Dillon, You should move or copy the most recent footage from the C drive to the same folder in another storage location (preferably the largest one), and then reindex again.

Hello Miguel, Sorry, the images are not shown, could you please add them again?

Hi Tristan, If you do not see any configurable settings in the plugin, it does not necessarily mean that these settings are not supported. Sometimes you should enable them in the camera interface. ...

Hi Karen, I am also not familiar with their plugin. It would be best to contact them directly to ask if they have requested to add their integration to our marketplace, as well as any other relevan...

Hi Shaun, Could you please confirm that you can enable notifications in the settings of the Nx client on the android device but you do not receive any notifications?

Hi Glen, Lloyd is correct regarding the accessibility of the storage. Could you please clarify the issues your client is experiencing with session retrieval?

Hi Liam, I wanted to bring to your attention that your disks are nearly full, and there isn't enough reserved space for archive renewal. You can check the current amount of reserved space on the se...