Constant Client crashing

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Tristan Stania

• October 13, 2022 02:07

Hi team,

my nxclient is constantly crashing whenever I review large amounts of footage. 

I have the latest video driver and client updates. 

The program just freezes without any error and I have to force to close.

 

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  Ichiro

  • October 13, 2022 08:36
  • Edited

  Hi Tristan Stania,

  Thanks for your information. Have you checked the driver of the Iris series with the latest driver?

  https://www.intel.com/content/www/us/en/support/products/205778/graphics/intel-iris-xe-graphics-family/intel-iris-xe-graphics.html

   

  At the same time, I have created a ticket for your issue, please check your inbox email for more detail. Thanks.

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  Norman - Nx Support

  • April 28, 2023 13:39

  Upgrade to the latest graphics driver resolved the issue.

  

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