Is the Nx Cloud up? Visit our Status Page for the current health and performance of the Nx Cloud.

Status Page

Where to find LPR log file location?

Answered

Comments

3 comments

  • Norman
    • Network Optix team

    Hi @...,

    Please check the in-client manual:

    Or the applicable Support Article HERE.

    That being said, most people use the LPR events to create bookmarks, which allow you to play back and download the corresponding footage easily, and these will be added to the Event Log as well, without making a separate rule for it.

     

     

     

    0
  • Permanently deleted user

    Hi Norman,

    Thanks for the quick response.

    I have already read through the client manual and support article you have linked. However this still doesn't answer my question, this only shows how to view the logs within the NX Client app.

    I just want to know where the actual log for these events is getting saved on the server so I am able to export these logs.

    Are you able to help me further with this?

    0
  • Norman
    • Network Optix team

    Hi @...,

    The event logs are stored in the mserver.sqlite file.

    These can be found at the following locations:

    C:\Windows\System32\config\systemprofile\AppData\Local\networkoptix\mediaserver\mserver.sqlite

    or

    /opt/networkoptix/mediaserver/var/mserver.sqlite

    That being said, we don't recommend and don't support fiddling in the sqlite databases.

    If you want to do something with the event log outside the client, we do recommend using the server API for this.

    You can use the following API call.

    /ec2/getEvents

    Please, check the server API for all available parameters.

    0

Please sign in to leave a comment.