Features are not able to load properly in NX Cloud for servers sitting in China

Completed

Raymond Wan

July 22, 2022 06:46

Recently found that we couldn't manage users via NX Cloud web portal, where servers are sitting in China.  Additionally, features like "View", "Setting", "Information" & "Monitoring" are also not able to load.  However, servers outside of China eg. HK is not affected and be loaded properly

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  Norman

  • Network Optix team

  October 14, 2022 08:15

  Hi Raymond Wan,

  You posted your question in Feature Feedback section, which is about new features or feature improvements and is reviewed less frequent by our team, so I have moved the topic to right section.

  Is the mentioned issue, still an issue?

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  Norman

  • Network Optix team

  December 22, 2022 09:43

  We have not heard back from you in a while, so we are going to assume your question has been resolved and set this topic to 'Completed'.

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