Integration Request - Analog Encoder AR324-8

Completed

Brad D

July 11, 2022 16:57

See Below for the info, I did notice that its not picking up the streams correctly, its pulling the secondary stream as the primary stream for all 8 channels, and then no secondary stream. it is on the only firmware I can find.

It is working, but just can't add it as an encoder (currently asking for professional licenses)

 

Thanks!!

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  Anderson Chang

  • Network Optix team

  July 12, 2022 02:27

  Hi Brad D,

  This issue requires the forwarding of your device.
  I have created the ticket on our system on your behave, for you to share the sensitive information privately.
  Please check your mail inbox and continue the supporting process through the mail.

  Thank you.

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  Norman

  • Network Optix team

  September 05, 2022 11:31

  Eventually the ticket was set to closed, since no replies were received anymore.

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