good day everybody
My customer has a problem with the getstatus integration command. They have added a hikvision DS-NCW405 camera, using the rtps protocol (rtsp://IP_address:port). the camera transmits over a 3G/4G cellular network. The problem is that when they run the getstatuslist command, it always shows that the camera is online, even though it is offline. I enabled the "enable cameras and automatic server detection" option, but it doesn't update the camera status.
What could be happening?
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