Luminys camera Vendor and model info reversed
AnsweredI have seen recent discussions regarding the vendor and model information being reversed for Luminys and Hikvision cameras. I have a Luminsys P54-4DA25 that has the vendor and model information reversed on the camera settings page.
I have been in touch with Luminys tech support and they have ran a few tests with different utilities and the ONVIF info is being relayed correctly for them.
This camera is a PTZ with separate pano channel and the server is requiring 2 licenses to record. On a few of our other installations using Hikvision cameras of the same configuration they are only asking for 1 license for both channels.
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Hi Greg,
The reversed information, doesn't necessarily affect the license use in this case.
In order to address the reported issue, could you please provide a screenshot of the Camera Settings menu in the Desktop Client, specifically the General tab, where the Vendor and Model details are clearly visible?
Once we have this information, we will be able to create a temporary fix, which will be included in our source files once confirmed.
With kind regards.
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