2 Licences 1 Cameras - help

Answered

Glen Rippon

October 15, 2026 11:16

Afternoon,

I've got a series of HIKMICRO HM-TD2628-3/G1/T3A thermal cameras.

It's a dual spectrum camera and it's showing both channels, but it's asking for 2 licences per camera. Do you have an updated JSON file or anythingI can change to make this 1 licence?

thanks,

 

0

• 

  Norman

  • Network Optix team

  October 15, 2026 11:35

  Hi Glen Rippon,

  Thank you for reaching out to us. 

  Please update to 6.1.3.43301, and the reported issue should be resolved. 

  Best regards.

   

  0

Please sign in to leave a comment.