Hikvision NVR channel shuffle after IP camera reboot (6.1.3)
Answered
Same issue as the closed thread https://support.networkoptix.com/hc/en-us/community/posts/25972316163863-Hikvision-NVR-Channel-Shuffle . We're on Nx Witness 6.1.3 with a Hikvision DVR (7 IP/analog channels, encoder licences). When one IP camera rebooted (ch18), every channel after it shifted: the Front Door device started showing ch19's stream (.../channels/1901) and archive was recorded under the wrong camera until the media server restarted and rebuilt the list. The DVR's own channel mapping never changed. Is there an ETA for the workaround you mentioned, or a way to pin an NVR channel device to a fixed channel number without moving it to a Pro licence?
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Hi Adam,
Thanks for bringing this to our attention. Because this previously reported issue was never resolved, since we weren't able to investigate the issue.
Since the issue requires a deeper dive into your specific setup, we highly recommend reaching out to your Authorized Reseller as soon as possible.They are best equipped to investigate the root cause of this specific issue and get it resolved or escalated for you.
Best regards.
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