Adding listen port

Answered

Juan Carlos Yáñez

September 09, 2021 17:14

In addition to the default port, it is possible to add another one, for example port 7002. I have two different analytics services (LPR and FCR) and only one can send events to NX.

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  Anderson Chang

  • Network Optix team

  September 10, 2021 05:50

  Hi Juan Carlos Yáñez,

  Nx Witness server does not support listening on multiple ports.

  Could you provide more detailed information about the reason you need to make the server listen to multiple ports?

  I have two different analytics services (LPR and FCR) and only one can send events to NX.

  Do you mean:
  A) Only one of the services has the ability to send the events to Nx.
  B) Both the services have the ability to send the events, but only one can succeed to send the events to the Nx.
  C) Two services can not be set to send the events to the same destination ports.

  The more detailed information you provide, the sooner we can understand the issue you met.
  Thank you.

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  Juan Carlos Yáñez

  September 16, 2021 16:27

  Hi Anderson, thank for your answer.

  In my case, NX does not receive events from Herta neither Neural Labs. Both are sending events to the same wave port 7001. That´s is why i ask is it possible to add a second listening port, or, how can I do to receive events from both systems (herta and NL) to thw same Wave system?

  if only one system (herta or NL) works, Nx receives the event.

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  Norman

  • Network Optix team

  September 17, 2021 11:19

  Hi Juan Carlos Yáñez,

  As my colleague said, there is no reason to add a port.

  Both Herta and Neural Labs will work with Nx.

  You can find the setup guide for Herta HERE.
  You can find the setup guide for Neural Labs HERE.

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  Juan Carlos Yáñez

  September 19, 2021 17:34

  Thank You Norman

  So, do you mean that both, Herta and Neural Labs, can work together with one NX server?

  I tried both systems sending events at the same time to one NX server, but the events wasn´t recived by NX, but if eache one works one by one, NX receive the events.

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  Norman

  • Network Optix team

  September 20, 2021 06:34

  Hi Juan Carlos Yáñez,

  That is correct.

  To investigate such issue, I would run Wireshark to check where it fails.

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