There is a problem with the hard drive mount
AnsweredThe system now in use is Ubunttu 20.04.2 LTS,and the version hardware is Raspberry Pi 4
I also referred to this link, but my external hard drive did not appear
The external hard drive is SSD 240GB
Do you need to mount the hard drive before installing the Nx software, or after installing the Nx software?
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Hi chris chen,
Mounting the drive can be done anytime, but it would require a restart of the Nx Witness daemon before it can be seen and used in Nx.
You restart the daemon with the following command:
$ sudo service networkoptix-mediaserver restart
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Hi chris chen,
Both formats should work, but it is preferred to use NTFS for various reasons, e.g. transfer speeds and maximum possible files sizes.
That being said, for a Linux based system, I would use Ext4. -
Hi Norman Graafsma,
I'm sorry! Recently busy no time to test, today with a new hard drive to connect up and then use sudo lsblk to see that there are no mount points, there are new instructions for this support!
Would you like to mount some Nx software on the hard drive before you can find it? -
Hi chris chen,
By default, USB storage is disabled for use and only intended to enable the USB storage, it does not describe the mounting of a disk.
For the mounting of USB storage for your Raspberry Pi, please check THIS external support article.
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