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Norman Graafsma

One of the Nx guys.

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Activity overview

Latest activity by Norman Graafsma
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    Norman Graafsma commented,

    Official comment

    Hi Malcom, There are various options to playback files n Nx Witness.  You can use the Nx Witness desktop application as a Media Player; https://support.networkoptix.com/hc/en-us/articles/3600242935...

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    Norman Graafsma commented,

    I will create a support ticket for you and continue the conversation from there. 

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    Norman Graafsma commented,

    Official comment

    Hi Aaron, The model number you provided corresponds with an analog model. You can use analog PTZ cameras with the help of an encoder that also supports PTZ and the right telemetry protocol.  You ca...

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    Norman Graafsma commented,

    Hi Lee,  If you hover over the (?) you will see what the command mean and which values can be used.  Maybe it is more obvious when you use our NEW API testing tool via the following LINK. The crede...

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    Norman Graafsma commented,

    All,   If you want to have push notifications today, you could use tools like Zapier or check out NxBot which was made by one of our users.   

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    Norman Graafsma commented,

    Hi Peter, You cannot change this setting. This was intentionally designed in this way so that monitors for display purposes, for example running the showreel, or in front to the operators don't tur...

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    Norman Graafsma commented,

    Official comment

    Hi Jonas, I assume you refer to the Nx Cloud solution, correct? When you are in Sweden, the connection will pass through our servers in Frankfurt Germany.  This applies to most users in Europe and ...

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    Norman Graafsma commented,

    Hi Scott, Without any connection to the camera, I can't provide you any guidance. I would recommend to reach out to Digital Watchdog and if they get stuck with the support they will ask you to forw...

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    Norman Graafsma commented,

    Hi Pieter, I will discuss this request internally since I understand the use case, but I also want to give you an insight into our vision about the UI.  One of the key features of Nx Witness is to ...

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    Norman Graafsma commented,

    Hi Pieter, You can use our API to get the information which protocol is used. You can find the API in the WebAdmin of each system under 'For Developers'. The following API call would do the job to ...