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Norman Graafsma

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One of the Nx guys.

  • Total activity 694
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Activity overview

Latest activity by Norman Graafsma
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    Norman Graafsma commented,

    Official comment
    1. Community
    2. Nx Server
    3. Cant find Testamera Emulator for windows

    Hi Akshay, When you login on my.networkoptix.com and go to Download and open the Windows section, you will find the test camera application available for download.

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    Norman Graafsma commented,

    1. Community
    2. Nx Cloud
    3. Camera stream to cloud is slow and showing error

    Hi Sebastian, The cloud is always slower than a local system. It all depends on the number of hops a connection takes. If the phone is on its own network, it likely has to pass more hops and theref...

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    Norman Graafsma commented,

    Official comment
    1. Community
    2. Nx Desktop
    3. View layout as a webpage?

    Hi Luke, Unfortunately, there is no option to display a layout through the webpage. 

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    Norman Graafsma commented,

    1. Community
    2. Nx Cloud
    3. NX cloud doesn't load and accessing videos

    Hi Akshay, Both features should work just fine. You should be able to see the virtual cameras and USB cameras through the cloud. Can you share the cloud ID (in text) so we can check a bit more? You...

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    Norman Graafsma commented,

    Official comment
    1. Community
    2. Nx Desktop
    3. Audio from multiple cameras?

    Hi Jasper, Currently, this isn't possible, but we are trying to create such a feature for v4.2, maybe as a patch after the release of 4.1. 

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    Norman Graafsma commented,

    1. Community
    2. Integrations
    3. Wearable/Body Cams

    Hi Alexis,  There is no integration for such an application. You most likely can add the footage as a virtual camera. Manually: https://support.networkoptix.com/hc/en-us/articles/360024011873-Add-a...

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    • Norman Graafsma
    • Edited
    • 1 vote
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    Norman Graafsma commented,

    Official comment
    1. Community
    2. Miscellaneous
    3. New

    Hi Malcolm, The software is free of use. You can download the software from my.networkoptix.com and each download has a 4 channel 30 day free trial included. If you decide after these 30 days to co...

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    • Norman Graafsma
    • Edited
    • 0 votes
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    Norman Graafsma commented,

    1. Community
    2. Nx Desktop
    3. Client not showing any graphics details on headless systems with Teamviewer

    Hi Matt, It is an issue related to GPUs. I know it is common for Intel HD onboard GPUs, but I do know it occurs on other GPUs as well, but I do not know which. There are just to many around. To be ...

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    Norman Graafsma commented,

    1. Community
    2. Nx Desktop
    3. Client not showing any graphics details on headless systems with Teamviewer

    Hi Matt, Thank you for the clarification. Your system isn't headless, but a system without a monitor. Almost the same, but way different. ;-) It has nothing to do with hardware acceleration, but mo...

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    Norman Graafsma commented,

    1. Community
    2. New Feature Ideas
    3. About PTZ control improving

    I did hear you and understood your request. I even agree for the most part. I only don't want to give you false hope that we will fulfill your request on short notice.