NxWitness changing camera resolution (Tiandy IP cameras)

Answered

Permanently deleted user

July 20, 2020 08:23

Server version: 4.0.0.29987 (latest)

Client version: same

Problem occurs: everytime I boot the NxWitness on server

Description: we have 6xIPC Tiandy cameras in our offices, they are connected to the Tiandy NVR, which we would like to swap for Nx solution. Problem is, as soon as the server boots, Nx changes parameters for streams of the IPC (it rotates camera by 90°, changes the resolution, change the substream parameters) Which is a problem. (pics included)

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  Wendy Chuang

  • Network Optix team

  July 20, 2020 08:36

  Hello JK,

  Please click the Main Menu button and navigate to System Administration page. Disable the option "Allow System to optimize camera settings" then do the same test again. 

  Let me know if this way does not work for you still. Thank you.

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• 

  Norman

  • Network Optix team

  July 20, 2020 12:34

  In addition to what my colleague Wendy Chuang mentioned, you also can enable Keep camera stream and profile settings in the Camera Settings menu, tab Expert. 

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  Permanently deleted user

  July 20, 2020 13:03

  Thank you both, now its working like a charm! :)

   

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  Norman

  • Network Optix team

  July 20, 2020 13:11

  That is good to hear @.... 
  Have a great day! 

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