Server stops after starting within 5 seconds
AnsweredHi,
I'm unable to start the server from the Tray Assistant. Its stop within 5 seconds of starting. Please find the logs below:
2020-07-16 12:55:40.795 600 ALWAYS START: ================================================================================
2020-07-16 12:55:40.795 600 ALWAYS START: Network Optix Media Server started, version: 4.0.0.29987, revision: 6341a1f4be75
2020-07-16 12:55:40.795 600 ALWAYS START: Binary path: C:\Program Files\Network Optix\Nx Witness\MediaServer\mediaserver.exe
2020-07-16 12:55:40.795 600 ALWAYS START: Log level: info
2020-07-16 12:55:40.795 600 ALWAYS START: Log file size: 10M, backup count: 25, file: C:/Windows/system32/config/systemprofile/AppData/Local/Network Optix/Network Optix Media Server/log/log_file.log
2020-07-16 12:55:40.795 600 ALWAYS START: Mutex implementation: qt
2020-07-16 12:55:40.796 12a4 INFO QnVMax480Server(0x318ca0): Server started at 127.0.0.1:49310
2020-07-16 12:55:41.854 600 INFO nx::vms::server::RootFileSystem: Root tool enabled: false
2020-07-16 12:55:41.855 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/axis_analytics_plugin.dll]
2020-07-16 12:55:41.857 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/axis_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin)
2020-07-16 12:55:41.857 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/dahua_analytics_plugin.dll]
2020-07-16 12:55:41.858 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/dahua_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin)
2020-07-16 12:55:41.858 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/dw_mtt_analytics_plugin.dll]
2020-07-16 12:55:41.868 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/dw_mtt_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin)
2020-07-16 12:55:41.868 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/generic_multicast_plugin.dll]
2020-07-16 12:55:41.869 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/generic_multicast_plugin.dll] (old SDK, main interface nxpl_Plugin)
2020-07-16 12:55:41.869 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/generic_rtsp_plugin.dll]
2020-07-16 12:55:41.870 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/generic_rtsp_plugin.dll] (old SDK, main interface nxpl_Plugin)
2020-07-16 12:55:41.870 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/hanwha_analytics_plugin.dll]
2020-07-16 12:55:41.882 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/hanwha_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin)
2020-07-16 12:55:41.882 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/hikvision_analytics_plugin.dll]
2020-07-16 12:55:41.883 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/hikvision_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin)
2020-07-16 12:55:41.883 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/mjpeg_link_plugin.dll]
2020-07-16 12:55:41.884 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/mjpeg_link_plugin.dll] (old SDK, main interface nxpl_Plugin2)
2020-07-16 12:55:41.884 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/usb_camera_plugin.dll]
2020-07-16 12:55:41.887 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/usb_camera_plugin.dll] (old SDK, main interface nxpl_Plugin2)
2020-07-16 12:55:41.887 600 INFO PluginManager(0x1860f80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/vca_analytics_plugin.dll]
2020-07-16 12:55:41.888 600 INFO PluginManager(0x1860f80): Loaded Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/vca_analytics_plugin.dll] (main interface nx_sdk_analytics_IPlugin)
2020-07-16 12:55:43.347 600 WARNING QMessageLogContext(0x6d330e8): Got hwID "{57a74771-fb35-78fd-a9ed-1277fe032877}"
2020-07-16 12:55:43.349 600 INFO nx::network::ssl::Engine: Loaded certificate from 'C:/Windows/system32/config/systemprofile/AppData/Local/Network Optix/Network Optix Media Server/ssl/cert.pem'
2020-07-16 12:55:43.350 600 INFO nx::network::ssl::Engine: Primary X509 is loaded: C=US, O=Network Optix, CN=HD Witness
2020-07-16 12:55:43.350 600 INFO nx::network::ssl::Engine: PKEY is loaded (SSL init is complete)
2020-07-16 12:55:43.350 600 INFO nx::network::ssl::Engine: Used certificate from 'C:/Windows/system32/config/systemprofile/AppData/Local/Network Optix/Network Optix Media Server/ssl/cert.pem'
2020-07-16 12:55:43.350 600 INFO nx::network::ssl::Engine: Loaded certificate from 'C:/Windows/system32/config/systemprofile/AppData/Local/Network Optix/Network Optix Media Server/ssl/cert.pem'
2020-07-16 12:55:43.350 600 INFO QnMulticodecRtpReader: Set default transport: 0
2020-07-16 12:55:43.350 600 INFO QnCommonModule(0x1d63380): System identity time has changed from 0 to 0
2020-07-16 12:55:43.351 600 INFO nx::network::cloud::OutgoingTunnelPool(0x1dd4620): Assigned own peer id: ms_57a74771-fb35-78fd-a9ed-1277fe032877_298245354
2020-07-16 12:55:43.351 600 INFO MediaServerProcess(0x1d68970): Max TCP connections from server= 2000
2020-07-16 12:55:43.351 600 INFO RaidEventLogReader(0x189c860): Subscription to system log event notifications succeeded. LogName = Application
2020-07-16 12:55:43.357 600 WARNING QMessageLogContext(0x6d33388): Cannot create tables for sqlLite database
2020-07-16 12:55:43.359 600 WARNING QMessageLogContext(0x6d33328): failed to vacuum mserver database bool __cdecl QnServerDb::open(void)
2020-07-16 12:55:43.359 600 ERROR MediaServerProcess(0x1d68970): Stopping the Server because can't open the database
2020-07-16 12:55:43.359 600 INFO MediaServerProcess(0x1d68970): Event loop has returned. Destroying objects...
2020-07-16 12:55:43.359 600 INFO QnStorageManager(0x1a473e0): Catalog rebuild operation is canceled
2020-07-16 12:55:43.359 600 INFO QnStorageManager(0x1eb7000): Catalog rebuild operation is canceled
2020-07-16 12:55:44.371 2b8 WARNING QMessageLogContext(0x6d32908): Stopping server
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Hi Philip,
I'll convert this post into our ticket system and request the remote session.
Please check your mail box and provide the required information to us, thanks.
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Conclusion; it appeared to be faulty RAM memory.
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