AMTK AH5583T Camera DI trigger event lost

Answered

Permanently deleted user

July 16, 2020 01:49

After AH5583T reboot or startup ,  DI trigger event is work on NX

ODM monitor can find 4 event ,

DI Trigger - true

DI Trigger - false

Relay Trigger - true ( from NX Event Action )

Relay Trigger - false ( from NX Event Action )

But few minutes after , 

ODM can still show DI trigger event.

There is no event on NX.

Reboot can recover to normal , but only few minutes...

 

0

• 

  Wendy Chuang

  • Network Optix team

  July 16, 2020 03:07

  Hi Chiijyh,

   

  It seems like the issue will require further investigation. I'll convert your request to our ticket system.

  Please check your mailbox and provide the remote access info of your camera.

   

  Thanks.
  
  JIRA VMS-19395

  0
• 

  Norman

  • Network Optix team

  August 18, 2020 08:49

  Conclusion; a temporary fix was provided and a permanent fix will be added to the first patch of v4.1. 

  0

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