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NX Cloud - only connecting by ip address

Answered

Comments

5 comments

  • Wendy Chuang
    • Network Optix team

    Hello Norbert,

    I'm not pretty sure about your requirement.
    Could you describe more detailed with your network topology and what you'd like to achieve?

    You may refer to the following articles first which are related to Nx cloud:
    1. Nx Cloud connect structure: LINK
    2. Firewall white list for Nx service: LINK

    I'm looking forward to your feedback, thanks.

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  • Permanently deleted user

    I would like the mediator to always use my IP address, not connect through a proxy.

    Can I do it?

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  • Norman
    • Network Optix team

    Hi @...

    We can change a setting in the backend, but the connection might fail since most systems require the proxy to function. 

    So before we change anything, you need to be sure you can access the system through the WebAdmin via port forwarding or the local network in case you lose the connection after the change. 

    Please let me know if you want us to change this setting and I will create a support ticket where we can exchange confidential information. 

     

     

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  • Permanently deleted user

    I have access to all systems, you can enable configuration change.

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  • Norman
    • Network Optix team

    Configuration change was made. All traffic will go through NAT. 

    0

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