Client installed on server dont stream

Answered

Permanently deleted user

February 11, 2020 14:41

hi 

I have A PC where the server and client is installed server works good but client on this PC dont show camera stream. but the other clients from remote computers works fine 

0

• 

  Norman

  • Network Optix team

  February 11, 2020 15:12

  Hi, 

  This sounds like a graphics card issue or the version of OpenGL is too low and you need a newer version. 

  0
• 

  Permanently deleted user

  February 12, 2020 20:35

  Server works fine when i log in with web browser to Localhost:7001. Also from the client in my office computer to this server also works fine.

  Local Client to Local Server wont work. But this same client works good with remote servers. Only to his local server its not working

  ive tried to Uninstall and fresh install still the same issue

  0
• 

  Permanently deleted user

  February 12, 2020 20:37

  this is the Graphic card it on the pc intel UHD Graphics 630

  0
• 

  Permanently deleted user

  February 12, 2020 20:42

  

  0
• 

  Norman

  • Network Optix team

  February 12, 2020 20:43

  Can you update to the latest patch? There was a known issue with the Intel UHD 630 GPU which was resolved in the latest patch.

  The in-client update credentials for Nx Witness 4.0.0.30434 are:

  Build Number: 30434
  Password: xo5e21

  0
• 

  Permanently deleted user

  February 12, 2020 20:43

  it looks like the client dont find the server address . only port

  0
• 

  Permanently deleted user

  February 12, 2020 22:07

  iv updated to 4.0.0.30107 Still having the same issue

  0
• 

  Norman

  • Network Optix team

  February 12, 2020 22:19

  What version of OpenGL do you have?

  0
• 

  Norman

  • Network Optix team

  February 27, 2020 09:43

  Hi null,

  Did you manage to resolve the issue? Or is there something we can do to assist you? 

  0

Please sign in to leave a comment.