Upgrade system software

Answered

Permanently deleted user

December 17, 2019 12:00

Hello,

I have 4 store with NX Witness v 3.2.0. and 2 with NX Witness V4.0.0.

4 store is merge and i want to upgrade to version 4.0.0. If i upgrade lost recording?

 

Best regards,

 

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• 

  Norman

  • Network Optix team

  December 22, 2022 09:01 Edited

  Hi Stefan,

  If you upgrade the 4 stores with v3.2 to the same v4.0 as for the other 2 stores you can merge the 4 stores with the 2 stores. 
  The recorded video on the servers won't be lost. 

   

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• 

  Permanently deleted user

  December 27, 2019 09:27

  Hy Norman,

  How is possible to upgrade if the sistem ar merge?

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• 

  Norman

  • Network Optix team

  December 28, 2019 14:10

  Hi Stefan,

  Please check the following SUPPORT article. Here you can find all information about upgrading Nx Witness. 

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