Inaccessable Storage
Completed
Hi,
One of my servers cannot access its storage anymore (both local and smb) and not sure why. The other server is fine running on same specs - Ubuntu 24.04 - nx version: 6.0.1.39873
Local drives still seem to be mounted, and can navigate to on commandline.
Here are some logs produced by it:
2025-05-27 15:49:25.788 1503 ERROR QnFile(0x7e0d08001c10): TOO MANY SIMILAR MESSAGES: Write failed. Errno: 28. Buffer: void(0x7e0d41fff5f8) size: 8, fd: 91, fd is valid: true
2025-05-27 15:49:25.788 1503 WARNING nx::vms::server::StorageDb(0x7e0c28032970): TOO MANY SIMILAR MESSAGES: startDbFile write DB header failed
2025-05-27 15:49:25.788 1503 WARNING nx::vms::server::StorageDb(0x7e0c28032970): TOO MANY SIMILAR MESSAGES: Failed to write vacuumed data. DB file /media/nx-witness-1/HD Witness Media/f58b0a7e-e983-3bf4-79c5-f2c36408c2a7--2.nxdb
2025-05-27 15:49:25.790 1503 WARNING nx::vms::server::StorageDb(0x7e0c28032970): Vacuum failed. Retrying
2025-05-27 15:49:26.792 1503 WARNING nx::vms::server::StorageDb(0x7e0c28032970): TOO MANY SIMILAR MESSAGES: Vacuum failed. Retrying
2025-05-27 15:55:20.282 324029 WARNING QnMediaServerModule(0x7e0d24019750): metadataDatabaseDir: Storage resource '/media/nx-witness-1/HD Witness Media' marked as metadata storage is offline
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Hi Kieran,
If you’re still experiencing the issue, it’s very likely related to the same root cause we identified earlier. This has already been addressed in the latest build (currently version 6.0.5), so updating should resolve the problem. Please give it a try and let us know if everything works as expected.
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- Authorized Reseller
Those mount points don't look like “permanent” mounts. They look like session mounts (only when a user is logged in - /media/[diskid]).
Permanent mounts are usually in /mnt/[diskId]
use the Ubuntu disks GUI application or cli / fstab methods to create permanent mount points.
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Good catch Andrew Sharrem!
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