Request for IP Address and Protocol Information for Nx Witness License Activation

Answered

Daiki Kato

March 19, 2025 07:40 Edited

Hello,

I am attempting to apply the Nx Witness license using the method described in "How to activate a License while Online." Could you please provide the IP address and protocol for the destination in order to open the port on the PC side?

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  Daiki Kato

  March 24, 2025 00:46

  Hi Norman ,
  
  This question came from my customer. If this information is not publicly disclosed due to security reasons, please let me know.

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  Norman

  • Network Optix team

  March 24, 2025 07:04

  Hi Daiki Kato, 

  The data is not confidential; however, please note that the IP address may change over time. The VMS will connect to licensing.vmsproxy.com, which is currently associated with the IP address 34.231.38.209, but this IP address might change any time. 

  With kind regards.

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  Daiki Kato

  March 24, 2025 07:25

  Hi Norman ,
  
  Thank you for your response. What port number does the server use? Do we need to open any ports other than port 80?

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  Norman

  • Network Optix team

  March 24, 2025 08:08

  Hi Daiki Kato,

  By default ports 443 and 80 are use, whereas 80 is only used when 443 can't be reached. 

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  Daiki Kato

  March 24, 2025 08:10

  Hi Norman ,
  
  Thank you for your prompt response. Understood.

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