Android App Issues

Completed

Follow

brett davies

• December 05, 2024 08:07

Android App user  is unable to turn push notifications on. Each time he tries it says "Check your internet connection". iPhone users have no issue on the same network.  mobile Data and Wifi is enabled and all other internet enabloed apps on phone work fine. Has anyone seen this issue? Ive uninstaleld and reinstalled app, logge in as a different user, no luck. Any other ideas?

0

• 

  Norman - Nx Support

  • December 06, 2024 14:27

  Hi brett davies,

  Please try the following.

  Open the browser on the affected phone, navigate to nxvms.com, and login.
  Once that is done successfully, try again to enable the push notifications.

  0

  Comment actions Permalink
• 

  Norman - Nx Support

  • December 18, 2024 10:26

  We have not heard back from you in a while, so we are going to assume your question has been resolved and set this topic to 'Completed'.

  0

  Comment actions Permalink

Post is closed for comments.