Still need more than single licenses for multiple camera
Completed
Filed to add AXIS M5000-G with single IP license.
We've already followed and tried following counter measure to enable recording for multiple sensor camera. but still Nx required more than single licenses. How to fix this?
Referred to :
https://support.networkoptix.com/hc/en-us/community/posts/22129257619991-Multi-Sensor-Camera-Recording-Licenses
https://support.networkoptix.com/hc/en-us/community/posts/25266189886615-Required-Professional-licences-for-AXIS-P47xx-series?page=1#community_comment_25267252318359
Nx version : 5.1.0.37133
OS : Windows ：Windows
JSON : https://drive.google.com/file/d/1ScTUUA_iLGaLM5hI5fgN-DDe1g7nlY6f/view
JSON file is old? I cannot find M5000-G in the file.
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Hi Yoshitaka
We have installed several M5000's. The are the straight M5000's not the G variant. We had a similar issue when the camera is auto detected by NX. We worked around this by turning off auto discovery, deleting the camera, then adding it manually.
I would also say that you are on a fairly old version of NX, support for these multi sensors has been improved quite a bit in new versions.Our most recent deployment of these camera is running NX 5.1.4.38659 with camera FW 11.7.61.
Hope this helps,
Tim
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Hi Muroi-san,
The request you sent pertains to the AXIS P47 series, not the M5000 series, so this has nothing to do with whether the JSON file is new or old; rather, it’s simply that the M5000 may never be requested to be tweaked for this specific license usage.
If you need this adjustment made, please arrange remote access for the support team, as remote access is typically essential for such requests.
Additionally, since this is a general support request rather than a developer-related inquiry, your post will be moved to the Nx Witness Suite instead.
There would be a support ticket along with this post, please follow-up with the notification of the ticket notification. Thanks.
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