Image flipping 180° when using hotspots

Completed

Guilhem Decoux

• Authorized Reseller

September 05, 2024 08:41

Hello,

When using hotspots in full screen and clicking to open a new camera we sometime get all the videos doing a 180° flip.

The only way to get it back is to restart the client...

Video of the issue : 

https://drive.google.com/file/d/1BJpdR-NzIV6dfK4mCEkQ6sguyutbFLDA/view?usp=sharing

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  Wendy Chuang

  • Network Optix team

  October 02, 2024 07:58

  Hi Guilhem Decoux,

  Thank you for your feedback. The issue has been reported by other customers as well. Our developers are investigating it, and we aim to include a fix in the next release.

   

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• 

  Norman

  • Network Optix team

  October 21, 2024 06:44

  Hi Guilhem Decoux,

  We've released an update that includes a fix for the reported issue. You can find it in THIS release.

  Best regards.

   

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