128 channels limit

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    Norman - Nx Support

    Hi Ayuntamiento de Valencia - PLV,

    I have some good news! Starting from version 6.0, the device limit will be doubled from 128 to 256 devices.

    While our software can support this any number of connected devices without issues, hardware and operating system constraints are still a factor, and therefore we added a limit as explained in THIS support article.

    Managing numerous devices requires significant CPU resources, meaning you'll need hardware with multiple CPUs, multiple NICs, extensive HDD bays, and so on.

    Our software runs efficiently on an affordable i3 server with 8 GB of RAM for up to 128(256) devices. Using multiple servers with these specs can be more cost-effective than investing in one large, multi-CPU server with expanded storage. Plus, distributing the devices across several servers enhances system redundancy, taking advantage of our free failover feature.

    If a vendor claims their server can handle thousands of devices, don’t hesitate to ask about the actual performance. You'll often find there are limitations. For instance, our setup can manage 128 to 256 HD streams at 25 FPS using an i3 processor with 8 GB of RAM. In contrast, many competitors might need to lower the number of devices, reduce the resolution, or decrease the framerate to achieve similar performance. Just challenge them to show the performance of 10,000 devices on a single server. Full resolution, full frame rate of course, and a fair number of rules applied to the system.

    Additionally, our VMS software is free; you only pay for recording licenses. In contrast, competitor products often charge for licenses for desktops, servers, and other components, which can add up to the cost of an extra server.

    I’d be more than happy to connect you with our presales team. They can help you with system dimensioning and calculations to ensure you make an informed comparison. Specifications on paper don’t always tell the full story, and our team is here to provide you with accurate insights.

    Just let me know if you're interested and which country you're from, and our presales team will reach out to you via email.

    Best regards.

    Ps. 1: Since this is the Nx Community, I removed competitor VMS brandnames from your message.
    Ps. 2: I noticed you also added the same message to another topic. I removed it there, to keep the discussion in one place.
    Ps. 3: Below an image to proof, we can do 700+ devices on a single server (my i7, 32 GB RAM laptop).
    Connecting devices to a servers isn't the hardest part. Long term maximum perfomance is.

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  • Perfect, and thank you very much for the response. We already have NX installed on one computer, and we are waiting to receive a server that we will dedicate specifically to it. For now, we will purchase 3 licenses for a pilot test. If we end up liking it, we will acquire many more licenses, as we are a public institution. Regarding AI, currently in Barcelona we have a company that can provide us with specific AI, but we would like to know if you are in contact with any other companies in Spain that specialize in developing edge AI. Our idea is to acquire cameras from different manufacturers. We are located in Spain.

    Thank you

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    Norman - Nx Support

    Hi Ayuntamiento de Valencia - PLV,

    You don't need to purchase any licenses at this stage. Each system comes with 4 trial licenses, valid for 30 days. If you need additional trial licenses, just let us know, and we'll be happy to provide them for the number of channels you require.

    We collaborate with many AI companies and offer a free and open REST API to create AI plugins and custom applications. This means there are numerous applications available, some of which we may not be aware of.

    As mentioned in my previous message, I can connect you with our presales team. They can gather your requirements and provide insights on which AI applications might best suit your needs, given the wide range of available options and AI models.

    Just confirm, and I'll share you email address with the presales team.

     

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    Ayuntamiento de Valencia - PLV

    Hello, thank you very much. We have been testing NX software for a month and a half now and we want to start recording a series of channels, but the initial tests are already surpassed, and it seems like a good product to us.

    I take this opportunity to ask about an error I am encountering during the installation of Beta 6 version of NX. It says the following:

    Installation Error One or more issues caused the configuration to fail. Resolve the problems and then try the configuration again. For more information, consult the

    0x80070005 - Acceso denegado

    I have also tried to uninstall the current version of NX, but it won't let me. It says the following:

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  • Avatar
    Norman - Nx Support

    Hi Ayuntamiento de Valencia - PLV,

    The error code:

    0x80070005 - Acceso denegado  

    Typically relates to the Operating System, and suggestions for the fix are listed in THIS article, for example.

    The error message, you shared, seems to ask for restoring to a previous restore point of the operating system, as explained HEREHowever, if you want to do a clean uninstallation of the application, please refer to THIS support article.

    I've shared your details with our presales team, and they'll contact you as soon as possible.
    Also, I removed your contact details, since I can find them in the backend, and we don't want bots to find this email address and send you tons of unwanted messages.

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  • Thanks a lot.

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