Lost admin password

Completed

Gordon Remmington

January 17, 2024 16:58

We have a multi-server demo system that was cloud-connected for a long period.  After disconnecting from the cloud (to switch it to a new account), we are unable to log in with what we have recorded as the original admin password (about 2 years ago).

We still have local admin credentials that work, but not the main admin (Owner) password. 

Do we have any way of resetting this at all without a clean wipe and reset?  

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  Norman

  • Network Optix team

  January 17, 2024 19:12

  Hi Gordon Remmington,

  I created a support ticket for you to resolve this.

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