Is the Nx Cloud up? Visit our Status Page for the current health and performance of the Nx Cloud.

Status Page

DS-2CD2386G2-ISU/SL

Answered

Comments

6 comments

  • Permanently deleted user

    It is checking the host for a long time if I search for https://192.168.1.122:80 but after 3 minuts it giv up af say "No devices found"

    0
  • Jordan IUNCKER

    Hi @... , Check if you have create an Onvif Users.

    In your Hikvision, You Can check it in Network > Advanced > Integration Protocol 

    And check in Nx Client if you use this Onvif Users

    0
  • Permanently deleted user

    Hej Jordan

    I have now aktivated ONVIF 

    and created af user

    I have tried to search https with that user, but still no luck. It do seach for a long time.

    If I setup to the client use it now register it with the DS-2CD.. name but still "Unauthorized" problem.

    René

    0
  • Jordan IUNCKER

    Send me a screenshot of the result in NxClient

    0
  • Norman
    • Network Optix team

    Hi @...,

    In general, it shouldn't be necessary to add Hikvision cameras via the RTSP URL. The should be able to be added automatically or manually as described HERE.

    Some questions:

    • What are the results in the Onvif Device Manager? Are the cameras discovered instantly?
    • Were these discovered manually or automatically?
    • Are these cameras on the same network as the server?
    • Have you installed the latest firmware for these cameras?
    0
  • Norman
    • Network Optix team

    Hi @...,

    Just checking in to make sure you received our response as it has been a while since we have heard from you. Please let us know if you still need help by responding to this message.

    0

Please sign in to leave a comment.