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Dahua Issues after update 4.2

Answered
mike westerman

I updated NX to the latest version 4.2. Most of the Dahua camera have network issue. And i also get a Issue with Analytics Plugin, see below. I updated and rebooted all my Dahua camera's to the latest version. I check everything, but there are still multiple issues.

Description

Issue with Analytics Plugin detected: Plugin failed to produce Manifest. Technical details: Method DeviceAgent::manifest() of DeviceAgent for GYM-GANG 01 of Engine "Dahua analytics plugin" of Dahua Camera Analytics implemented in the Plugin incorrectly: Manifest is null

 

Description
Error in Analytics Plugin detected: Plugin failed to produce Manifest. Technical details: Method DeviceAgent::manifest() of DeviceAgent for GYM-GANG 01 of Engine "Dahua analytics plugin" of Dahua Camera Analytics returned an error: [unauthorized]: Failed to fetch supported event types caused by HTTP response status code Unauthorized
0

Comments

11 comments

Date Votes
  • Calypso

    Analytics stopped working on my Hikvision LPR cameras, maybe a related analysis issue?

    Either way, they have acknowledged that there are issues, not much you can do other than sitting tight. 

    0
  • Wendy Chuang
    • Network Optix team
    Edited

    Hi mike westerman and Calypso

    Sorry for the inconvenience.
    We have recently discovered a significant bug in the Nx Witness v4.2 release (build 4.2.0.32658) and plan on releasing a Hotfix to address the issue. Details regarding the issue are available in this article.
     
    Thank you.
     
     
    0
  • Norman
    • Network Optix team

    Hi mike westerman and Calypso,

    The bug is resolved in the following release:  4.2.0.32840.

    You can update your systems with the following in-client update credentials:

    Build Number: 32840
    Password: ld5xsd

    1
  • mike westerman

    Hi Norman

    Thanks for the info. Do you know if also need to update the clients? Just asking because otherwise i need to go on location.

    0
  • Norman
    • Network Optix team

    Hi mike westerman,

    As soon as you update the server, the client will ask to be updated automatically. No need to go on location.

    0
  • mike westerman

    Hi Norman

    Also if the clients don't have internet? With the update from 4.1 to 4.2 it didn't work without internet.

    0
  • Permanently deleted user

    I have the same question as mike westerman.

    I update my systems with the following in-client update credentials:

    Build Number: 32840
    Password: ld5xsd

    It shows message - "Build not found".

     

    0
  • Norman
    • Network Optix team

    Hi @...,

    I just checked, the build should be available.

    Are you using Nx Witness or one of other our build with Nx versions?
    If so, from which version and build are your trying to upgrade?

    0
  • Permanently deleted user

    Hi Norman,

    I using Nx Meta.

    The version is 4.2.0.32836 R4.

    0
  • Norman
    • Network Optix team

    Hi @...,

    That clarifies it.

    The build you tried is for Nx Witness, while you are using Nx Meta. These builds cannot be exchanged.
    Version 4.2.0.32836 R4 is currently the latest release of Nx Meta.

    Nx Witness is intended for use in production, while Nx Meta is intended as a development platform.

    0
  • Permanently deleted user

    Hi Norman,

    Thank you for clarifying this.

    0

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