Upgrade to 4.2 has modified Fisheye 360 Layouts

Answered

Permanently deleted user

April 16, 2021 02:23

The upgrade to the new current version 4.2 has caused a zoom effect on my 360 panoramic views within all my layouts. 

I can fix the issue by hit the (-) sign and zooming back out then saving but it reverts back every time.  

Any assistance would be greatly appreciated.

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• 

  Norman

  • Network Optix team

  April 16, 2021 08:26

  Hi @...,

  The issue should be resolved in the 4.2_patch of May.

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• 

  Wendy Chuang

  • Network Optix team

  April 29, 2021 00:26

  Hi @...,

  The hotfix(4.2.0.32840) is released today. Kindly upgrade your Nx software and the layout problem issue is solved in this version:
  - Build Number: 32840
  - Password: ld5xsd

  You could go to myNx webpage to review the release note for detailed information.
  Thank you.

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  Permanently deleted user

  October 18, 2021 00:13

  When will the next patch be out I'm still experiencing this issue on remote devices that I cant access to install the hotfix patch.

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• 

  Norman

  • Network Optix team

  October 25, 2021 07:55 Edited

  Hi @...,

  There have been multiple patches since our last replies.

  You can install the October patch with the following credentials:

  4.2.0.33579
  Build; 33579
  Passwords; xxluxn

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