Network Issue - email notification

Not planned

Comments

2 comments

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    Norman - Nx Support

    Hi Bert van de Ven - Securicon,

    Thank you so much for your feedback and perspective regarding this matter.

    Unfortunately, such features are not being worked on at the moment. We understand you would like to have this request implemented, so we will take your feedback into account for future feature discussions.

    Currently, the best practice to minimize the number of notifications is to reduce the load on the cameras that have such issue. Often you can this by adjusting one or multiple of the following parameters: 

    • Increasing compression
    • Reducing framerate
    • Reducing resolution
    • Switch from H.265 to H.264

    Please feel free to send us any other comments or questions and have a great rest of your day!

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    Aleksandr Patc

    Bert,

    Having configurable thresholds for the health alerts is something we have in mind for the long-term perspective. But, like Norman said, unlikely it'll be done this or next year.

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