Bert van de Ven - Securicon
I am the founder and owner of Securicon, a company I proudly established in 2006 with a mission to enhance security and peace of mind for businesses alike. At Securicon, we specialize in the installation of comprehensive security systems, including cutting-edge surveillance cameras, access control systems, intruder alarms, and fire detection equipment.
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Activity overview
Latest activity by Bert van de Ven - Securicon-
Bert van de Ven - Securicon commented,
Our local distributor has submitted a ticket to NX to disable 2FA for the user's Cloud account. Removing NX is pointless because it involves 2FA security for an NX cloud user.
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Bert van de Ven - Securicon commented,
We have now contacted Network Optix via the distributor. But it might be a good idea to describe on the forum what procedure should be followed. Regards, Bert van de Ven - Securicon
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Bert van de Ven - Securicon created a post,
2FA lost
AnsweredA client of ours has lost their 2FA code and also doesn't have any backup codes. Can you reset this account? Or is there something the customer can do themselves?
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Bert van de Ven - Securicon commented,
Hello Norman, thanks for your answer. We've had this notification 228 times in the past 30 days, so I'd love to see what happened anyway. Which logs and levels you suggest to activate? EC2_TRAN, HT...
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Bert van de Ven - Securicon created a post,
Server Failure - Multi-side environment
AnsweredWe have placed a few servers with NX at a multi-side location. Every day we receive a few "Server Failure, Reason: Connection to server is lost" messages from almost all servers at the same times, ...
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Bert van de Ven - Securicon created a post,
Network Issue - email notification
Not plannedIf email notification of a network problem with a camera is enabled, you will receive an email with all Hikvision cameras several times a week/days that the network has been down for 12 seconds, fo...