Ubuntu desktop application issue

Answered

Permanently deleted user

December 04, 2020 09:58

Dear Support team,

 

We have a trying to run a test of NxWitness over a private LAN with multiple remote location cameras.

 

As we are looking for a feasible solution, we are using NxWitness Server & Desktop for OS – Ubuntu 18.04.

 

Issues:

• Currently, we want to add a remote location to see performance of video but we are unable to get the Desktop application to run on the server. Clicking on the icon does not result on the app initiating
• Nx Server WebAdmin is accessible via URL and appears to be working (Port 7001)
• There are no system or app errors in the server logs

 

 

Would appreciate any support you can extend on the same.

0

• 

  Norman

  • Network Optix team

  December 04, 2020 10:22

  Hi @...,

  The issue isn't related to the OS, Ubuntu works just fine for both the server and the client application.

  My first guess would be that the server hardware isn't capable of displaying the Nx GUI and is missing OpenGL 2.1+. 
  In THIS support article you might find a possible workaround. 

   

  0

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