Hikvision NVR iDS-7216HQHI-M2/S compatibility with Nx WitnessAnswered
Please advise on the combability of iDS-7216HQHI-M2/S with Nx Witness.
FYI, iDS-7216HQHI-M2/S is the replacement model for DS-7216HQHI-K1 which are already EOL.
We find the old model are supported by Nx Witness, please refer below image.
Please advise the replacement model compatibility.
Dear Norsalha Mahamud,
Thank you for reaching out to us. Please note that our supported device list only displays devices that have been used with our software in at least three independent systems. We understand that you may have concerns regarding the life cycle of the products in question. However, we want to assure you that we do not have any insight into the reported products' life cycle.
We appreciate your feedback regarding the End of Life (EOL) product, and we trust your word for it. To ensure compatibility with our software, we recommend reaching out to Hikvision for more information on the predecessor of the EOL product. They should be able to advise you if it is compatible with our software and if it uses the same API for its firmware, or if it is fully Onvif Profile S compliant.
If you have any further questions or concerns, please do not hesitate to contact us. We are always happy to assist you in any way we can.
Please sign in to leave a comment.