Prompted to restart the NxWitness Client




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    Norman - Nx Support

    Hello Daiki Kato,

    This isn't expected behavior.

    Please check if there are nx_ini directories for the desktop client and check the desktop_client.ini file.

    Can you copy/paste the contents here? Or provide a screenshot? 
    We suspect that there is an option like:

    developerMode = true

    If you change the value true to false and restart the client, it should be resolved.

    The locations of the nx_ini file can be found in THIS support article.

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    Daiki Kato

    Hi Norman - Nx Support,

    Thank you for your reply. I am asking the customer to check if there is an nx_ini directory. I will report the results as soon as I know them.

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