NX Witness crashing upon startup on Mojave 10.14.6

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4 comments

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    Ichiro

    Hi Devvon Monahan,

    Can you try the version below with some crash/debug symbols? There are several crashes were fixed and included in this version.

    https://beta.networkoptix.com/beta-builds/default/5.0.0.35906/index.html

    If the issue persists, can you help to provide the client verbose log and crash report with the updated version?

    Thanks.

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    Devvon Monahan

    Hi Ichiro,

    It is still not working on the new version. Below is output from the log file after converting to xml format and changing the log level.

    Note, the error looks exactly the same as what it did before I did the update.

    I also tried a fresh install of this patch, rather than on top of.

    Thanks.

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    Ichiro

    Hi Devvon Monahan,

    Understood, I am going to raise an internal ticket for this issue.
    Please check your inbox for the system notification and then provide the necessary information. Thanks.

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    Ichiro

    The issue can be fixed by updating the MACOS to the latest one.
    Thanks for Devvon Monahan's test and contribution.

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