This topic will cover how to add a Core (recording) Service to a device and confirm the reported number of available and in-use Services updates accordingly.

NOTE: Services can only be added to devices from within the Desktop Client.

Confirm Available Site Services

1. Open the Organization dashboard in Connect, click the Manage button and select Sites from the pulldown menu.
2. A drawer will open displaying a card for each Site within the Organization. A Site must show at least one (1) Subscription Service that is either available or installed to confirm Service operation.

View Services in Desktop Client

1. Launch the Desktop client, sign into the Cloud, and connect to the Site where Services will be validated.
2. Open the Site Administration dialog using the main menu of the Desktop Client, then select Services tab.
3. Confirm the Services information displayed in the Desktop Client matches the Services information viewed in Connect.

Confirm Recording is Enabled

1. Use the Desktop Client to select a camera, open the device settings dialog, and view the Recording tab.
2. Next to the Recording enable switch is a statement indicating how many Services this device is currently using, and how many Services remain available in the Organization.
3. Recording being enabled confirms the Subscription Service is operational as the camera settings recording dialog will display when additional Services are required.