When uninstalling Nx Witness using Windows the default behavior of Nx Witness is to leave a few bits of information regarding the user's preferences in Windows in case a user re-installs the software or is upgrading from one version to another.
However - in some cases users may want to fully remove Nx Witness. Follow the steps below to clear out any Nx Witness remnants from your machine.
To do a clean uninstall Nx Witness on Windows:
- Using the Nx Witness installer or Windows Control Panel initiate the uninstall process and follow any guidance prompts until complete.
- To remove any remnants of the Server application (other than recorded video files) navigate to C:\Windows\System32\config\systemprofile\AppData\Local and delete the Network Optix folder.
- To remove any remnants of the Desktop application navigate to C:\Users\User_Name\AppData\Local and delete the Network Optix folder.
- To remove any recorded video navigate to the storage location you setup for your Server and find the HD Witness Media folder.