Nx Witness Clean Uninstall

When uninstalling Nx Witness using Windows the default behavior of Nx Witness is to leave a few bits of information regarding the user's preferences in Windows in case a user re-installs the software or is upgrading from one version to another.

However, in some cases, users may want to fully remove Nx Witness. Follow the steps below to clear out any Nx Witness remnants from your machine.

To do a clean uninstall of Nx Witness on Windows:

1. Using the Nx Witness installer or Windows Control Panel initiate the uninstall process and follow any guidance prompts until complete.
2. Restart your computer.
3. To remove any remnants of the Server application (other than recorded video files) and Desktop application, delete the following folders:

   C:\Windows\System32\config\systemprofile\AppData\Local\Network Optix

   C:\Users\%USERNAME%\AppData\Local\Network Optix

4. To remove any recorded video navigate to the storage location you set up for your Server and find the HD Witness Media folder.

To do a clean uninstall of Nx Witness on Ubuntu Linux:

1. Using the Gdebi Package Installer that was used during the Nx Witness installation process, remove the Nx Server and Nx Desktop packages, and follow any guidance prompts until complete.
2. Restart your computer.
3. To remove any remnants of the Server application (other than recorded video files) and Desktop application, delete the following folders:

   /opt/networkoptix/

   /home/$USER/.config/'Network Optix'/

   /home/$USER/.local/share/'Network Optix'/

4. To remove any recorded video navigate to the storage location you set up for your Server and find the HD Witness Media folder.

To do a clean uninstall of Nx Witness on Mac:

1. Using Finder, delete Nx Desktop from your Mac.
2. Open Finder and use the search input field to look for the associated files:
   • Network Optix
   • Nx Witness
3. Manually select all the files displayed and send them to the trash.

Questions

If you have any questions related to this topic or you want to share your experience with other community members or our team, please visit and engage in our support community or reach out to your local reseller.